Privacy Policy

1. Introduction

R3 Nexus LLC ("Company," "we," "us," or "our") operates the Pet Trial application ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and email address when you create an account
• Profile information you choose to provide
• Payment information when you subscribe to premium features

Usage Information

• App usage data and interaction patterns
• Device information (type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app crashes)

Pet Trial Activity Data

• Task completion records and schedules
• Simulation progress and performance metrics
• Family member participation data

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process transactions and send related information
• Send you updates, notifications, and promotional communications
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Generate readiness reports and personalized recommendations

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Service (e.g., hosting, analytics, payment processing)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

7. Children's Privacy

Pet Trial is designed to be used by families, including children under parental supervision. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13 without appropriate consent, please contact us immediately.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time where processing is based on consent

9. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@pettrial.com.